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VSaaS: Managed Video Surveillance

Managed or Hosted services have been around for a long time and are commonly reffered to as Cloud Computing or Software as a Service (SaaS).

The definition of SaaS is “a model of software deployment where an application is hosted as a service, provided to customers across the internet.”

The idea is that instead of purchasing software and servers to host your own system, you pay a monthly fee and all your information is hosted online.  In the IT and Data world, this business model has been around for a long time and makes lots of sense.  If you talk to an IT manager about Cloud Computing or SaaS, they will understand the concept immediately.

The idea is that instead of purchasing software and servers to host your own system, you pay a monthly fee and all your information is hosted online.  In the IT and Data world, this business model has been around for a long time and makes lots of sense.

Examples of everyday SaaS services:

  1. Email:  Gmail, Hotmail, Yahoo Mail
  2. CRM: Salesforce
  3. Banking:  TD Canada Trust, BMO, Scotia Bank

Whether you are talking about security or data, the benefits of hosted services are the same.

  1. Lower up-front Cost:  no software or hardware to purchase
  2. Lower Maintenance & Operating Costs:  no hardware to maintain, no software to maintain
  3. Easier Accessibility:  access your system from anywhere/anytime
  4. Always up-to-date:  Every time you log on you will be working off the latest platform

In the past 5-10 years we’ve started to see the security market follow the cloud computing trend. Managed Access Control system’s hit the market about 10 years ago and we are now starting to see the large manufacturer’s follow suit.  In the past 3-4 years, hosted video surveillance providers began popping up and are now started showing benefits in the smaller camera count opportunities (4-8 cameras).

Hosted Video Surveillance  ”For Dummies”:

-          An IP camera connects to a network switch

-          When the camera detects motion, it pushes the video to secure website

-          Customers can access their video by logging into the website

-          Storage is typically 15 or 30 days

 

 

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Proper Mounting Height for Cameras

What is the proper mounting height for cameras?

Whenever we meet with a client for the first time we let them do most of the talking and share with us their ideas on how they want their building or property protected.  When we get to the topic of cameras and we start to walk through the design, 9 of 10 times they suggest putting cameras at the highest point on their building (or home).  They have this idea that if the camera is up high it will capture the most area.  Although this is true, mounting a camera 30ft high may not be what your looking for.

Here are some scenarios on different mounting heights:

1. If you setting up a high definition camera and trying to capture license plates or proper facial details, then you are better off mounting you camera as low as possible.  We cannot mount it 5ft of the ground because it risks being vandalised, but somewhere between 10-12ft would be perfect.  With the proper lighting, proper megapixel,  and the ability to slow down a vehicle (i.e. speed bump) your chances of license plate capture are pretty good.  This height is also ideal for a home surveillance system.

 

2. If you are setting up a high definition camera for an overall view of an area (i.e. parking lot), then mounting the camera around 20-30ft in the air would be a good idea.  This will allow you to capture the most area with a single camera.  Keep in mind that you will not be able to capture any license plates or facial details.  Many customers find this view excellent for piecing together timelines (i.e. one vehicle hit another vehicle) and keeping tabs on contractors (such as snow removal).  At a home, this view will give you the top of a criminal’s head, causing your camera to be useless.

 

3. If you are setting up a camera for Virtual Security Guard Services http://bit.ly/n9GD3V (or remote video monitoring) then you will also want the camera mounted at a height that will capture the most area.  Having High Definition for this type of service is not mandatory as most of the time we are using analytic’s to send the monitoring station alerts (when a person or vehicle is detected). The point of video monitoring is to capture something before it happens and do something to stop it (Proactive Video Surveillance).

 

4. If you are setting up a camera for People Counting http://bit.ly/qc4OPX, then you want your camera mounted directly above the entrance that you need counted.  The ideal height is between 9-12ft.  Any lower, and your count will be off.  If the entrance is larger (like many retail stores) then the camera should be mounted a bit higher to ensure that the whole entrance is in the view.

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What’s the Default Password?

I met with a client this week to discuss a project that is currently in progress. When we touched on the subject about administrator and user rights on the video surveillance and access control system, he told me that he was surprised at how often he finds systems at his facilities (phone systems, other security systems, etc) that still have default username and passwords.

This wasn’t breaking news to me, to say the least.  Last month, we were online searching for information on a manufacturer and we stumbled upon a web address linked to a video surveillance system.  When we clicked on the address the web interface popped up and asked us for a username and password.  Knowing what type of system it was, we typed in the manufacturer’s default credentials and were shocked to be logged into a State Jail located somewhere in the USA.  We had full control of the video surveillance system including audio in the booking area.  Cameras located all over the jail are just broadcasting onto the internet for anyone (with the default credentials) to view.

I won’t share the name of the jail or the address of the cameras, but I will urge all people to immediately change their username and password.  It should be the first step to take once the system is handed over.

Carlo Di Leo, General Manager

 

 

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